EXCHANGE & RETURNS POLICY
EXCHANGE POLICY
At Worldwide Lashes, we stand behind the impeccable craftsmanship of our products. In the rare event that you receive a faulty item, we are committed to providing a seamless replacement process.
Upon verification of the defect, a replacement will be issued immediately. You will receive an automated email notification as soon as your replacement order has been processed and dispatched from our warehouse.
RETURNS POLICY
Should you wish to initiate a return, please contact our concierge team at hello@worldwidelashes.com.
All returns must be initiated within 14 days of receipt and products must be in their original, unopened condition.
- Full Name & Shipping Address
- Order Number
- Detailed Item Description
- Reason for Return
MONEY BACK GUARANTEE
Uncompromising Quality Assurance
We take immense pride in the quality of every product that leaves our studio. Each pair of lashes is meticulously inspected to ensure it meets our elite standards of luxury and durability.
Refund Conditions
Our money back guarantee applies specifically to items confirmed as faulty upon arrival. Once our quality control team verifies the manufacturing defect, a full refund will be issued to your original payment method.